Your people

Timesheets & Commission

Clocked hours, overtime, and paying people a share of what they bring in.

Where hours come from

Technicians clock in and out from their own device. Each entry is typed — work, break or travel — because an hour driving and an hour on site are not the same hour when it comes to paying for them or working out utilisation.

The weekly timesheet table by team member, with work, break, travel, regular and overtime hours per week.

Clocking on without pressing anything

Arriving at a job and leaving it are the two moments somebody is least able to press a button — hands full, van door open, phone in a pocket — and they are the two that decide what a day is worth. A forgotten clock-out is not a missing record; it is eleven hours on a timesheet nobody worked.

So a business can switch on automatic clock-on and clock-off. Arriving at a job you are scheduled on starts the shift; leaving ends it, timed from the last position that was still at the property rather than from the moment we noticed — those are the drive away apart, every evening.

It needs	Because
Switching on in Settings	Off by default. This writes to a timesheet without being asked, so it does not arrive switched on in an update nobody read the notes for.
Background location on the phone	Arrival is a position, and a browser stops reporting one the moment the screen locks. The technician's own consent applies, and approved leave stops it regardless.
Working hours that are set	A shift is never started outside the hours the business has described, so a van passing a property at eleven at night starts nothing.

Worth knowing

Every automatic entry is marked as automatic on the timesheet, and the person is sent the time that was recorded so they can correct it. A silent write to somebody's pay is the version of this feature that ends in an argument nobody can reconstruct.

What an hour costs

Hours become money through the pay type on each person's team record — unpaid, an hourly rate, or a salary charged pro-rata across the period. That is what turns the timesheet into the wage bill on the profit and loss. See Expenses, VAT & Profit.

Worth knowing

Seeing what a colleague is paid is a separate permission from managing the team, and your own hours are always yours to see and correct.

Reading the timesheet

Column	What it means
Work	Clocked time on jobs.
Break	Clocked breaks. Not counted toward regular or overtime.
Travel	Time between jobs, clocked separately from work.
Regular	Hours up to the weekly threshold.
Overtime	Anything past it, drawn as a bar against the worst week on the page so who is being worked too hard is visible rather than calculated.

Worth knowing

The overtime bars are scaled across every week shown, not just the visible sort order, so re-sorting the table never changes what a bar means.

Utilisation

Utilisation is clocked hours against scheduled working hours over the period, using each technician's own weekly working-hours pattern rather than a flat assumption. Somebody who works three days a week is not at 60% utilisation for working three days.

Worth knowing

A figure over 100% is shown as over, not clipped at full. Somebody at 120% is the most interesting row on the page and a bar pinned to the end would hide that.

Commission

A commission rule pays somebody a percentage of a basis — the job's revenue, its profit, or its labour. The commission report totals what each person is owed over a date range, with the basis and percentage shown on every row so the number can be checked rather than trusted.

Worth knowing

Jobs with no assignee, or assigned to somebody with no commission rule, are counted and reported as uncredited rather than silently dropped — otherwise a short report looks like a quiet month instead of a missing rule.