How we compare with ServiceTitan
Enterprise field service software for large residential and commercial contractors.
ServiceTitan is not really a competitor for a small firm, and we will not pretend otherwise. It is built for contractors with dispatchers, call centres and dozens of technicians, with pricing and onboarding to match. If that is you, it is a serious platform and this page is not an argument against it.
Feature by feature
What each product includes, and what it costs extra to have. Every row is taken from their own published pricing page.
| Feature | ServiceTitan | On Site & Ready |
|---|---|---|
| Published pricing | Not offeredquote only | Included |
| Quotes, jobs and invoicing | Included | Included |
| Scheduling and dispatch | Included | Included |
| Advanced reporting | Higher planThe Works | Included |
| Commission tracking | Higher planThe Works | Included |
| Payroll | Higher planEssentials and up | Paid add-onsent to Xero or QuickBooks |
| Marketing tools | Paid add-onMarketing Pro | Included |
| Call centre tooling | Paid add-onContact Center Pro | Not offered |
| Fleet tracking | Paid add-onFleet Pro | Includedvehicles, fuel, mileage, live map |
| AI virtual agent | Paid add-onPro product | Not offered |
Based on ServiceTitan's published pricing and feature pages, checked August 2026. Products change — check their current pricing
Everything you get, all 58 of them
Every paid plan includes all of this. Plans differ by team size and support, never by which features you are allowed. The few marked below are bought separately.
Work
- Jobs
- Schedule
- Dispatch
- Requests
- Maintenance plans
- Checklists
- Safety Forms
- Team
- Subcontractors
- Timesheets
- Activity
- Equipment records
Sales
- Customers
- Estimates
- Invoices
- Services
- Bundles
- Price Book
- Estimate templates
- Online card payments
- Milestone and progress billing
Inventory
- Products
- Materials
- Suppliers
- Purchase Orders
- Warehouses
- Vehicles
- My van
- Supplier price lists
- Supplier invoices
- Fuel and mileage logs
- Live technician map
Communication
- Chat
- Reviews
- Campaigns
- Shared email inbox
- Customer portal
- Customer referrals
- Two-way SMS (add-on)
Business
- Reports
- Accounting
- Expenses
- Commission
- Automations
- Custom report builder
- Accounting sync (Xero, QuickBooks) (add-on)
- Send timesheets to payroll (add-on)
Your own presence
- Website builder
- Online booking page
- Full whitelabelling
- Trade presets
Platform
- Android app
- Works offline
- Push notifications
- 24 languages
- CSV import
- Export all your data
- Two-factor authentication
The differences that matter
| ServiceTitan | On Site & Ready | |
|---|---|---|
| Who it is for | Contractors with call centres, dispatchers and large fleets | Solo operators and teams of up to a few dozen |
| Pricing | Quoted per technician across Starter, Essentials and The Works; no published rates | Published, and every feature on every paid plan |
| Add-ons | Much of the capability sits in separately sold Pro products | One plan, everything in it |
| Getting started | A demo and a sales conversation before you see a price | Pick your trade at signup and start the same day |
Try it for yourself
Free to start, and your data comes with you — import your customers and price book from a CSV on the first day.